Error Code Knowledge Base
Samsung 5E - washing machine
Drain error - the machine can't drain water within the expected time.
Likely causes
Why this error appears
- Blocked drain filter or pump
- Kinked or blocked drain hose
- Faulty drain pump motor
Before you call
Safe checks you can try
- Check the drain hose isn't kinked or blocked
- If your model has an accessible drain filter, check it for debris (unplug the machine first)
If the error continues after these checks, book a technician rather than repeating the cycle - it risks further damage.
Related
Related problem guide
Washing Machine Not Draining
Full troubleshooting guide with symptoms and safe checks.
Book a technician